Security is a concern and any product which has too many features probably also is less secure than a program dedicated to one job and one job only. Although I wonder if it would make sense to keep putty separate. It would also be nice to integrate cmd and putty (ssh connections) within the Remote Desktop Software. I would also like to see if there is a way that I could get Openvpn to connect to more than one client at a time. However, I would like to move to a Remote Desktop Software program where at the bare minimum I can create Client Sites and have each Server listed under each client.

I use Openvpn to connect to the client's network, putty to ssh onto any Linux boxes at each client and Windows Remote Desktop Client to logon to the Windows Servers at each client and this is how I mainly look after the Servers.

So I tend to use Simple Help for supporting clients desktops only. It's great software and for remote access software quite fast, however I find using a vpn and Windows Remote Desktop performance is still fastest compared to any remote support software. I use Simple Help for supporting my clients when I need to see their screen.

Devolutions remote desktop manager v11